The scatool fails to email reports

This document (000021180) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server 15 SP4


When attempting to email the Supportconfig Analysis Report (SCA Report) with the scatool, the following error is observed:

# scatool -e root scc_sles15sp4_230622_1143_Updated.txz
Emailing SCA Report To:        root
/usr/lib64/python3.6/ FutureWarning: split() requires a non-empty pattern match.
  return _compile(pattern, flags).split(string, maxsplit)
Traceback (most recent call last):
  File "/usr/lib/sca/python/", line 1690, in <module>
  File "/usr/lib/sca/python/", line 1580, in analyze
  File "/usr/lib/sca/python/", line 986, in emailSCAReport
    emailMsg = email.MIMEMultipart.MIMEMultipart('alternative')
AttributeError: module 'email' has no attribute 'MIMEMultipart'



Reported to engineering. Please open a case to request a PTF.


Python3 email libraries changed and the scatool needs fixing.


Reported to Engineering


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000021180
  • Creation Date: 22-Aug-2023
  • Modified Date:22-Aug-2023
    • SUSE Linux Enterprise Server

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