Upstream information

CVE-2020-1776 at MITRE

Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 4
Vector AV:N/AC:L/Au:S/C:P/I:N/A:N
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact Partial
Integrity Impact None
Availability Impact None
CVSS v3 Scores
  National Vulnerability Database SUSE
Base Score 4.3 3.5
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Access Vector Network Network
Access Complexity Low Low
Privileges Required Low Low
User Interaction None Required
Scope Unchanged Unchanged
Confidentiality Impact Low Low
Integrity Impact None None
Availability Impact None None
CVSSv3 Version 3.1 3.1
SUSE Bugzilla entry: 1174830 [RESOLVED / FIXED]

No SUSE Security Announcements cross referenced.