Upstream information

CVE-2017-16921 at MITRE

Description

In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having critical severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 9
Vector AV:N/AC:L/Au:S/C:C/I:C/A:C
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact Complete
Integrity Impact Complete
Availability Impact Complete
SUSE Bugzilla entry: 1071797 [RESOLVED / INVALID]

No SUSE Security Announcements cross referenced.