Upstream information

CVE-2014-9324 at MITRE

Description

The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 6
Vector AV:N/AC:M/Au:S/C:P/I:P/A:P
Access Vector Network
Access Complexity Medium
Authentication Single
Confidentiality Impact Partial
Integrity Impact Partial
Availability Impact Partial
SUSE Bugzilla entry: 910988 [RESOLVED]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
openSUSE 13.1
  • otrs >= 3.2.17-31.13.1
  • otrs-doc >= 3.2.17-31.13.1
  • otrs-itsm >= 3.2.9-31.13.1
Patchnames:
openSUSE-2015-53
openSUSE Tumbleweed
  • otrs >= 3.3.16-37.1
  • otrs-doc >= 3.3.16-37.1
  • otrs-itsm >= 3.3.14-37.1
Patchnames:
openSUSE Tumbleweed GA otrs