Upstream information

CVE-2020-1767 at MITRE

Description

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 3.5
Vector AV:N/AC:M/Au:S/C:N/I:P/A:N
Access Vector Network
Access Complexity Medium
Authentication Single
Confidentiality Impact None
Integrity Impact Partial
Availability Impact None
CVSS v3 Scores
  National Vulnerability Database
Base Score 3.5
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction Required
Scope Unchanged
Confidentiality Impact None
Integrity Impact Low
Availability Impact None
CVSSv3 Version 3.1
SUSE Bugzilla entry: 1160663 [RESOLVED / FIXED]

No SUSE Security Announcements cross referenced.

SUSE Timeline for this CVE

CVE page created: Fri Jan 10 15:17:50 2020
CVE page last modified: Thu Aug 31 11:47:17 2023