Upstream information

CVE-2018-19143 at MITRE


Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.

SUSE information

Overall state of this security issue: Resolved

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 5.5
Vector AV:N/AC:L/Au:S/C:N/I:P/A:P
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact None
Integrity Impact Partial
Availability Impact Partial
CVSS v3 Scores
  National Vulnerability Database
Base Score 6.5
Vector CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Impact None
Integrity Impact High
Availability Impact None
CVSSv3 Version 3
SUSE Bugzilla entry: 1115416 [RESOLVED / FIXED]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
SUSE Package Hub 15
  • otrs >= 4.0.33-bp150.3.6.1
  • otrs-doc >= 4.0.33-bp150.3.6.1
  • otrs-itsm >= 4.0.33-bp150.3.6.1
openSUSE Leap 15.0
  • otrs >= 4.0.33-lp150.2.6.1
  • otrs-doc >= 4.0.33-lp150.2.6.1
  • otrs-itsm >= 4.0.33-lp150.2.6.1

SUSE Timeline for this CVE

CVE page created: Sat Nov 10 06:40:25 2018
CVE page last modified: Fri Dec 8 17:18:51 2023