The CIO/CTO’s Mandate: Achieve More with AI in Infrastructure Management

Every CIO and CTO in the world is under a single, burning directive: you’re not getting more staff, so you must find a way to use AI to get more out of your existing infrastructure. This isn’t just a technical challenge; for many, it’s a matter of personal credibility. They’re looking for a clear path to use AI to drive operational efficiency without having to hire new teams or build a custom toolchain from scratch.

To meet this challenge,  we continue to build out our portfolio in the near future, and are building a solution to address this burning need head-on: AI-Assisted Infrastructure Management. By connecting our management tools, like Rancher and Multi-Linux Manager, to the LLM of your choice using the Model Context Protocol, we’re creating a solution that automates key tasks and provides real-time insights for operations teams.

AI that Acts

The world is shifting from simple conversational AI to what is known as “Agentic AI.” This isn’t an AI that just chats; it’s an AI that acts. Agentic AI can understand a request, create a plan and use your existing tools to execute complex, multi-step tasks. It’s the answer to the burning need for efficiency because it takes over the repetitive, operational burdens, freeing your teams to focus on strategy and innovation.

The key to unlocking this power in our products is the Model Context Protocol (MCP). The concept is incredibly simple: think of it as a universal adapter, a USB port for AI. It provides a standard, open way to plug any Large Language Model into your existing enterprise tools, allowing them to communicate and work together securely. This simple bridge is what allows the AI to move from just talking to actually doing.

Crucially, our solution is designed with security and data sovereignty at its core. Because MCP is a standard, you can connect it to any tool-enabled LLM you choose, including models that run locally in your own data center, completely air-gapped from the internet. Your data never has to leave your control. Furthermore, every action the AI proposes is subject to human approval. You always have the final say, ensuring that you retain complete control and security over your operations.

Meet us at KubeCon

We believe that only SUSE is in a position to deliver this solution at scale. Our management tools are unique in their ability to work on any Kubernetes and any Linux on any cloud, data center or edge location. This gives us an unrivaled platform to deliver a single, consistent approach to AI-assisted infrastructure management, no matter where your workloads are running. It’s a testament to the core philosophy of our portfolio: we provide the tools to give you the freedom to choose what works for your business, while bringing the efficiency and intelligence you need to stay competitive.

We’re excited about this, and wanted to share with you that it’s coming. Follow along with us as we get closer to KubeCon. If you are attending KubeCon, please visit us at booth 110.