Upstream information

CVE-2019-9752 at MITRE

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

SUSE information

Overall state of this security issue: Resolved

This issue is currently rated as having important severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 3.5
Vector AV:N/AC:M/Au:S/C:N/I:P/A:N
Access Vector Network
Access Complexity Medium
Authentication Single
Confidentiality Impact None
Integrity Impact Partial
Availability Impact None
CVSS v3 Scores
  National Vulnerability Database
Base Score 5.4
Vector CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction Required
Scope Changed
Confidentiality Impact Low
Integrity Impact Low
Availability Impact None
CVSSv3 Version 3.1
SUSE Bugzilla entries: 1122560 [RESOLVED / FIXED], 1129756 [RESOLVED / DUPLICATE]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
SUSE Package Hub 15 SP1
  • otrs >= 6.0.29-bp151.3.6.2
  • otrs-doc >= 6.0.29-bp151.3.6.2
  • otrs-itsm >= 6.0.29-bp151.3.6.2
Patchnames:
openSUSE-2020-1475
openSUSE-2020-551
SUSE Package Hub 15 SP2
  • otrs >= 6.0.29-bp152.2.8.1
  • otrs-doc >= 6.0.29-bp152.2.8.1
  • otrs-itsm >= 6.0.29-bp152.2.8.1
Patchnames:
openSUSE-2020-1475
openSUSE-2020-1509
SUSE Package Hub 15
  • otrs >= 5.0.42-bp150.2.10.1
  • otrs-doc >= 5.0.42-bp150.2.10.1
  • otrs-itsm >= 5.0.42-bp150.2.10.1
Patchnames:
openSUSE-2020-551
openSUSE Leap 15.1
  • otrs >= 6.0.29-lp151.2.6.2
  • otrs-doc >= 6.0.29-lp151.2.6.2
  • otrs-itsm >= 6.0.29-lp151.2.6.2
Patchnames:
openSUSE-2020-1475
openSUSE-2020-551
openSUSE Leap 15.2
  • otrs >= 6.0.29-lp152.2.3.4
  • otrs-doc >= 6.0.29-lp152.2.3.4
  • otrs-itsm >= 6.0.29-lp152.2.3.4
Patchnames:
openSUSE-2020-1475


SUSE Timeline for this CVE

CVE page created: Mon Mar 18 16:49:35 2019
CVE page last modified: Thu Dec 7 13:25:19 2023