Upstream information
Description
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.SUSE information
Overall state of this security issue: Does not affect SUSE products
This issue is currently rated as having moderate severity.
| National Vulnerability Database | |
|---|---|
| Base Score | 5.5 |
| Vector | AV:N/AC:L/Au:S/C:N/I:P/A:P |
| Access Vector | Network |
| Access Complexity | Low |
| Authentication | Single |
| Confidentiality Impact | None |
| Integrity Impact | Partial |
| Availability Impact | Partial |
| National Vulnerability Database | |
|---|---|
| Base Score | 6.5 |
| Vector | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N |
| Access Vector | Network |
| Access Complexity | Low |
| Privileges Required | Low |
| User Interaction | None |
| Scope | Unchanged |
| Confidentiality Impact | None |
| Integrity Impact | High |
| Availability Impact | None |
| CVSSv3 Version | 3 |
