Upstream information

CVE-2018-20800 at MITRE

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 5.5
Vector AV:N/AC:L/Au:S/C:N/I:P/A:P
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact None
Integrity Impact Partial
Availability Impact Partial
CVSS v3 Scores
  National Vulnerability Database
Base Score 6.5
Vector CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N
Access Vector Network
Access Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Impact None
Integrity Impact High
Availability Impact None
CVSSv3 Version 3
SUSE Bugzilla entries: 1116004 [RESOLVED / FIXED], 1129554 [RESOLVED / DUPLICATE]

No SUSE Security Announcements cross referenced.