Upstream information

CVE-2018-16586 at MITRE

Description

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v3 Scores
  SUSE
Base Score 4.3
Vector AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
Access Vector Network
Access Complexity Low
Privileges Required None
User Interaction Required
Scope Unchanged
Confidentiality Impact None
Integrity Impact Low
Availability Impact None
SUSE Bugzilla entry: 1109822 [RESOLVED / FIXED]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
openSUSE Leap 15.0
  • otrs >= 4.0.32-lp150.2.3.1
  • otrs-doc >= 4.0.32-lp150.2.3.1
  • otrs-itsm >= 4.0.32-lp150.2.3.1
Patchnames:
openSUSE-2018-1106