Common Vulnerabilities and Exposures

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Upstream information

CVE-2012-4600 at MITRE


Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.
CVSS v2 Scores
  National Vulnerability Database
Base Score 2.57
Vector AV:N/AC:H/Au:N/C:N/I:P/A:N
Access Vector Network
Access Complexity High
Authentication None
Confidentiality Impact None
Integrity Impact Partial
Availability Impact None

SUSE information

SUSE Bugzilla entry: 778655 [RESOLVED / FIXED]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
openSUSE 11.4
  • otrs >= 2.4.14-14.1
  • otrs-doc >= 2.4.14-14.1
  • otrs-itsm >= 2.1.5-14.1