Upstream information

CVE-2010-3476 at MITRE

Description

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

SUSE information

Overall state of this security issue: Resolved

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 5
Vector AV:N/AC:L/Au:N/C:N/I:N/A:P
Access Vector Network
Access Complexity Low
Authentication None
Confidentiality Impact None
Integrity Impact None
Availability Impact Partial
SUSE Bugzilla entries: 640729 [RESOLVED / FIXED], 640830 [RESOLVED / FIXED]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
openSUSE 11.3
  • otrs >= 2.4.9-0.3.1
  • otrs-doc >= 2.4.9-0.3.1
  • otrs-itsm >= 2.1.1-0.3.1