Upstream information

CVE-2019-10067 at MITRE

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 3.5
Vector AV:N/AC:M/Au:S/C:N/I:P/A:N
Access Vector Network
Access Complexity Medium
Authentication Single
Confidentiality Impact None
Integrity Impact Partial
Availability Impact None
CVSS v3 Scores
  National Vulnerability Database
Base Score 5.4
Vector CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Access Vector Network
Access Complexity Low
Privileges Required Low
User Interaction Required
Scope Changed
Confidentiality Impact Low
Integrity Impact Low
Availability Impact None
CVSSv3 Version 3
SUSE Bugzilla entries: 1133754 [RESOLVED / INVALID], 1139406 [RESOLVED / FIXED]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
openSUSE Leap 15.1
  • otrs >= 6.0.29-lp151.2.6.2
  • otrs-doc >= 6.0.29-lp151.2.6.2
  • otrs-itsm >= 6.0.29-lp151.2.6.2
Patchnames:
openSUSE-2020-1475
openSUSE-2020-551
openSUSE Leap 15.2
  • otrs >= 6.0.29-lp152.2.3.4
  • otrs-doc >= 6.0.29-lp152.2.3.4
  • otrs-itsm >= 6.0.29-lp152.2.3.4
Patchnames:
openSUSE-2020-1475