SUSE Global Services

IT transformation is hard; we can help.

The SUSE Global Services team is not just made up of product, technical and business experts. We are the team beside your team through every stage of your transformation journey.

Discover the right open source solutions

Start every transformation project with SUSE Discovery Services. Take the guesswork out of choosing open source solutions to align your business and IT objectives and develop a high-level roadmap to get you where you want to go.

Discover

What's included?

  • A description of your current technology landscape and any identifiable business limitations
  • A personalized approach including high-level gap analysis, proposed open source solutions, and suggested next steps
  • Examples of future-state architectures with targeted open source solutions that address your business objectives

Design a solution that is easily deployed

Simplify and accelerate your implementation with SUSE Assist: Design Services. Participate in a working session with your SUSE product and solution experts to develop a high level design document for specific use cases. Get the roadmap to avoid unnecessary pitfalls during deployment

Design

What's included?

  • Validation that the chosen solutions will meet desired business outcomes
  • Analysis of design choices and best-practice recommendations
  • Development of a high level design document that includes your specific use case architectural requirements

Deploy a solution with the right experts at the right time

With your high level design document in hand, you are ready to start deployment. And with every business having different deployment needs, SUSE has flexible, packaged deployment offerings that ensure successful implementations. Realize rapid ROI with fixed-cost, packaged offerings including SUSE Start, SUSE Assist: Deployment Services and SUSE Select Services.

Deploy

What's included?

  • Technical and solution experts who will work with your team to jumpstart implementation
  • Consulting and knowledge transfer for managing your new solutions
  • Best practices guidelines, fast and flexible turnaround and minimal business disruption

Optimize your solution and stay on top of technology trends

Deployment is not the end of your journey. As your business evolves, you will need to ensure that your IT infrastructure continues to align with your customer needs and business objectives. Work directly with a named, local professional to optimize solutions. Minimize business disruption with proactive maintenance, support services, and knowledge transfer. SUSE has flexible, packaged optimization offerings including SUSE Assist: Optimization Services and SUSE Premium Support Services.

Optimize

What's included?

  • Direct named access to technical professionals who know you and your business to understand technology trends and minimize business disruption.
  • In depth technical health checks or service reviews keep your solutions running smoothly
  • Consulting or knowledge transfer for new technology and/or integrations