SUSE Support

Here When You Need Us

Fiber Channel (FC) Recovery fails on qlogic HBA

This document (7005436) is provided subject to the disclaimer at the end of this document.

Environment


SUSE Linux Enterprise Server 10 Service Pack 3

Situation

This is an environment with SAN/Storage, with (Brocade) Switch and Qlogic QLE2562 HBAs in the servers. 
A SPEED of 8GB/s is configured on the HBA and on the Switch.

When the link gets lost through a cable unplug or Switch reboot, the link does not come back after respectively
cable replugging, or reboot of the Switch.

Resolution

This was a bug in the qlogic firmware.
A fix is already available. Do the following to fix the issue:

- Download and install the latest qlogic-firmware released in March, 2010.
- Rebuild the initrd (using mkinitrd)
- Reboot the system
- Verify that the new firmware is loaded (fw=5.03.01 or higher) by using for instance

dmesg|grep ISP2532:
ISP2532: PCIe (5.0GT/s x4) @ 0000:04:00.0 hdma+, host#=3, fw=5.03.01 (d5)



Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7005436
  • Creation Date: 04-Mar-2010
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.