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Client receives permission denied error after changing channels in SUSE Manager

This document (7021377) is provided subject to the disclaimer at the end of this document.


SUSE Manager 3.1


After changing the base channel for a given client, a permission denied error is experienced:

sles12sp2:~ # zypper ref -s
All services have been refreshed.
Permission to access 'https://susemanager.suma3.lan:443/rhn/manager/download/sles12-sp2-pool-x86_64/repodata/repomd.xml?eyJhbGciOiJIUzI1NiJ9.eyJleHAiOjE1MzY3NjUyMjIsImlhdCI6MTUwNTIyOTIyMiwibmJmIjoxNTA1MjI5MTAyLCJvcmciOjEsImp0aSI6IkZoMGctWjNxS0psTnlSUzE1R2pDR2ciLCJvbmx5Q2hhbm5lbHMiOlsic2xlczEyLXNwMi1wb29sLXg4Nl82NCJdfQ.0qYn0GOlGSHz4y-qaNzqf1qj9xSbFOZhB84NuieG_qw' denied.

Abort, retry, ignore? [a/r/i/...? shows all options] (a):


As a temporary workaround please either push the change from SUSE Manager to the clients using

salt '<hostname>' state.apply channels


salt-call state.apply channels

on the client directly to update the channel information.


As of now changing the channels requires a highstate update to push the changes to the client. The SUSE Manager UI is currently not able to only update the channels.


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7021377
  • Creation Date: 12-Sep-2017
  • Modified Date:03-Mar-2020
    • SUSE Manager

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