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During Registration or Migration/Upgrade the wrong architecture is added for repositories

This document (7015056) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server 11 Service Pack 1 (SLES 11 SP1)
SUSE Linux Enterprise Server 11 Service Pack 2 (SLES 11 SP2)
SUSE Linux Enterprise Server 11 Service Pack 3 (SLES 11 SP3)
SUSE Linux Enterprise Desktop 11 Service Pack 1 (SLED 11 SP1)
SUSE Linux Enterprise Desktop 11 Service Pack 2 (SLED 11 SP2)
SUSE Linux Enterprise Desktop 11 Service Pack 3 (SLED 11 SP3)


The Novell Customer Center (NCC) and are not available anymore.
Systems still registered to the Novell Customer Center (NCC) can be migrated
to the SUSE Customer Center (SCC) as outlined at:

While performing a registration or migration/upgrade the wrong repo architectures are returned.  The following was taken from a SLES 11 SP2 x86_64 registration log exhibiting the issue (the output has been edited so that only the information related to the issue is shown):

---------------- currentSources --------------------

URL' => '$RCE/SLE11-SP2-Debuginfo-Core/sle-11-i586?credentials=NCCcredentials',
URL' => '$RCE/SLE11-WebYaST-SP2-Pool/sle-11-s390x?credentials=NCCcredentials',
URL' => '$RCE/SLE11-WebYaST-SP2-Updates/sle-11-ppc64?credentials=NCCcredentials',
URL' => '$RCE/SLES11-SP1-Updates/sle-11-s390x?credentials=NCCcredentials',
URL' => '$RCE/SLES11-Extras/sle-11-ia64?credentials=NCCcredentials',
URL' => '$RCE/SLES11-SP2-Core/sle-11-x86_64?credentials=NCCcredentials',
URL' => '$RCE/SLE11-SP1-Debuginfo-Updates/sle-11-x86_64?credentials=NCCcredentials',
URL' => '$RCE/SLES11-SP1-Pool/sle-11-i586?credentials=NCCcredentials',
URL' => '$RCE/SLES11-SP2-Extension-Store/sle-11-i586?credentials=NCCcredentials',
URL' => '$RCE/SLE11-SP2-Debuginfo-Updates/sle-11-i586?credentials=NCCcredentials',
URL' => '$RCE/SLES11-SP2-Updates/sle-11-ppc64?credentials=NCCcredentials',
URL' => '$RCE/SLE11-SP1-Debuginfo-Pool/sle-11-ppc64?credentials=NCCcredentials',

Note that repositories with i586, ppc64, and s390x architectures have been added to a system that is running an x86_64 architecture.


The problem is caused by a missing baseproduct symbolic link in the /etc/products.d/ subdirectory.  Listing the contents of the /etc/products.d/ we see the following:

:/etc/products.d # l
total 20
drwxr-xr-x     2 root root  4096    Feb  6 07:10  ./
drwxr-xr-x 103 root root 12288   Feb  6 07:09  ../
-rw-r--r--        1 root root   2805   Feb  6  2012

which should look like this:

:/etc/products.d # ls -l
total 20
drwxr-xr-x     2 root root   4096 Feb 6    07:09   ./
drwxr-xr-x 103 root root 12288 Feb 6    07:09   ../
lrwxrwxrwx   1 root root       30 Feb 6    07:09   baseproduct -> /etc/products.d/
-rw-r--r--        1 root root   2805 Feb 6  2012

To resolve the issue do the following:

1. recreate the symbolic link
              cd /etc/products.d/
              ln -s  baseproduct

2. Remove the repo files:

             rm /etc/zypp/repos.d/nu*

3. Make sure /etc/suseRegister.conf points to the SCC!
# Content of /etc/suseRegister.conf
register = command=register
url =

4. Refresh the registration

             suse_register -r -d 3

The repos should then be returned with the correct architecture.


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7015056
  • Creation Date: 14-May-2014
  • Modified Date:21-Dec-2021
    • SUSE Linux Enterprise Desktop
    • SUSE Linux Enterprise Server

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