rsc_azure-events resource primitve fails with error: Unable to get instance info
This document (000021356) is provided subject to the disclaimer at the end of this document.
Environment
SUSE Linux Enterprise Server 15 SP5
SUSE Linux Enterprise Server for SAP Applications 15 SP4
SUSE Linux Enterprise Server for SAP Applications 15 SP5
Situation
python3[2504]: 2024-01-29T02:21:11.121086Z ERROR ExtHandler ExtHandler Error fetching the goal state: [ProtocolError] Error fetching goal state: [ResourceGoneError] [HTTP Failed] [410: Gone] b'<?xml version="1.0" encoding="utf-8"?>\n<Error xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">\n <Code>ResourceNotAvailable</Code>\n <Message>The resource requested is no longer available. Please refresh your cache.</Message>\n <Details></Details>\n</Error>' python3[2504]: Traceback (most recent call last): python3[2504]: File "bin/WALinuxAgent-2.10.0.6-py3.9.egg/azurelinuxagent/common/protocol/wire.py", line 788, in update_goal_state python3[2504]: File "bin/WALinuxAgent-2.10.0.6-py3.9.egg/azurelinuxagent/common/utils/restutil.py", line 478, in http_request ... ... python3[2504]: raise ResourceGoneError(response_error) python3[2504]: azurelinuxagent.common.exception.ResourceGoneError: [ResourceGoneError] [HTTP Failed] [410: Gone] b'<?xml version="1.0" encoding="utf-8"?>\n<Error xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">\n <Code>ResourceNotAvailable</Code>\n <Message>The resource requested is no longer available. Please refresh your cache.</Message>\n <Details></Details>\n</Error>'This error failed the cluster resource primitive "rsc_azure-events" with an associated error.
azure-events: WARNING: Failed to reach the server: Gone azure-events: ERROR: getInstanceInfo: Unable to get instance info pacemaker-execd[8993]: notice: rsc_azure-events_monitor_10000[12431] error output [ ocf-exit-reason:getInstanceInfo: Unable to get instance info ] pacemaker-controld[8996]: notice: Result of monitor operation for rsc_azure-events on azlsapa6per01: error (getInstanceInfo: Unable to get instance info)After the resource failed to restart three times, it reached a complete failure, requiring manual intervention by the administrator to resolve the issue and perform cleanup.
pacemaker-schedulerd[8995]: warning: Unexpected result (error: getInstanceInfo: Unable to get instance info) was recorded for monitor of rsc_azure-events:0 on azlsapa6per01 at Jan 29 10:21:18 2024 pacemaker-schedulerd[8995]: warning: cln_azure-events cannot run on azlsapa6per01 due to reaching migration threshold (clean up resource to allow again)
Resolution
To facilitate the completion of a host maintenance operation without triggering a complete resource failure, it is recommended to modify the resource primitive configuration. Specifically, adjusting the configuration to incorporate a 60-second delay before initiating the restart is suggested. This adjustment grants sufficient time for Azure agents to finalize their maintenance tasks. The modified resource primitive configuration should be set as follows:
primitive rsc_azure-events azure-events \ op monitor interval=10s timeout=240s \ op start timeout=10s interval=0s start-delay=60s\ op stop timeout=10s interval=0s \ meta failure-timeout=60s
Cause
Disclaimer
This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:000021356
- Creation Date: 13-Feb-2024
- Modified Date:19-Apr-2024
-
- SUSE Linux Enterprise High Availability Extension
- SUSE Linux Enterprise Server
- SUSE Linux Enterprise Server for SAP Applications
For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com
