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Support Matrix

RANCHER 2.10.X

  • 2.10.1

RANCHER 2.9.X

  • 2.9.5
  • 2.9.4
  • 2.9.3
  • 2.9.2
  • 2.9.1

RANCHER 2.8.X

  • 2.8.11
  • 2.8.10
  • 2.8.9
  • 2.8.8
  • 2.8.7
  • 2.8.6
  • 2.8.5
  • 2.8.4
  • 2.8.3
  • 2.8.2
  • 2.8.1

RANCHER 2.7.X

  • 2.7.18
  • 2.7.17
  • 2.7.16
  • 2.7.15
  • 2.7.14
  • 2.7.13
  • 2.7.12
  • 2.7.11
  • 2.7.10
  • 2.7.9
  • 2.7.6
  • 2.7.5
  • 2.7.4
  • 2.7.3
  • 2.7.2
  • 2.7.1
  • 2.7.0

RANCHER 2.6.X

  • 2.6.14
  • 2.6.13
  • 2.6.12
  • 2.6.11
  • 2.6.10
  • 2.6.9
  • 2.6.8
  • 2.6.7
  • 2.6.6
  • 2.6.5
  • 2.6.4
  • 2.6.3
  • 2.6.2
  • 2.6.1
  • 2.6.0

RANCHER 2.5.X

  • 2.5.16
  • 2.5.15
  • 2.5.14
  • 2.5.13
  • 2.5.12
  • 2.5.11
  • 2.5.10
  • 2.5.9
  • 2.5.8
  • 2.5.7
  • 2.5.6
  • 2.5.5
  • 2.5.4
  • 2.5.3
  • 2.5.2
  • 2.5.1
  • 2.5.0

RANCHER 2.4.X

  • 2.4.18
  • 2.4.17
  • 2.4.15
  • 2.4.14
  • 2.4.13
  • 2.4.12
  • 2.4.11
  • 2.4.10
  • 2.4.9
  • 2.4.8
  • 2.4.7
  • 2.4.6
  • 2.4.5
  • 2.4.4
  • 2.4.3
  • 2.4.2

RKE 1

  • 1.31
  • 1.30
  • 1.29
  • 1.28
  • 1.27
  • 1.26
  • 1.25
  • 1.24
  • 1.23

RKE 2

  • 1.31
  • 1.30
  • 1.29
  • 1.28
  • 1.27
  • 1.26
  • 1.25
  • 1.24
  • 1.23

K3S

  • 1.31
  • 1.30
  • 1.29
  • 1.28
  • 1.27
  • 1.26
  • 1.25
  • 1.24
  • 1.23

HARVESTER

  • 1.3.x
  • 1.2.x
  • 1.1.x
  • 1.0.x

LONGHORN

  • 1.8.x
  • 1.7.x
  • 1.6.x
  • 1.5.x
  • 1.4.x

NEUVECTOR

  • NeuVector

OS & Docker

CentOS

7.7, 7.8, 7.9

Docker 17.03.2, 18.06.2, 18.09.x, 19.03.x

Oracle Linux

7.7, 7.9

Docker 19.03.x

RancherOS

1.5.6

Docker 17.03.2, 18.06.2, 18.09.x (up to 18.09.8), 19.03.x

RHEL

7.7, 7.8, 7.9

RHEL Docker 1.13.x
Docker 17.03.2, 18.06.2, 18.09.x, 19.03.x

SLES

SLES 12 SP5, SLES 15 SP2

Docker 19.03.x

Ubuntu

16.04, 18.04, 20.04

Docker 17.03.2, 18.06.2, 18.09.x, 19.03.x

Windows Server

1809, 1903, 1909

Docker 19.03.x EE

For worker nodes only

1909 is only applicable to downstream clusters running K8s 1.18 or later

TYPE

VERSION

VALIDATED/CERTIFIED ON1

Rancher Kubernetes

Rancher Launched

1.18.20

etcd: v3.4.3
flannel: v0.12.0
canal: v3.13.4
nginx-ingress-controller:nginx-0.35.0-rancher2

Rancher Launched

1.17.17

etcd: v3.4.3
flannel: v0.12.0
canal: v3.13.4
nginx-ingress-controller:nginx-0.35.0-rancher2

Rancher Launched

1.16.15

etcd: v3.3.15
flannel: v0.12.0
canal: v3.13.4
nginx-ingress-controller:nginx-0.35.0-rancher2

Rancher Launched

1.15.12

etcd: v3.3.10
flannel: v0.12.0
canal: v3.13.4
nginx-ingress-controller:nginx-0.35.0-rancher1

TYPE

UPSTREAM VERSION

VALIDATED/CERTIFIED ON2 3 4 5

Hosted Kubernetes

AKS

Microsoft Azure

v1.18.8

EKS

Amazon

v1.18.8

GKE

Google

1.17.12

SERVICE

PROVIDER

VALIDATED/CERTIFIED ON‡

Imported Kubernetes

Existing

v1.18.3+

v1.17.3+

v1.16.7+

v1.15.10+

Default settings of individual components

K3s

v1.18.16+k3s1 and newer

v1.17.17+k3s1 and newer
(supported on Ubuntu only)

v1.16.14+
(supported on Ubuntu only)

Architectures:

  • amd64

OS:

  • Ubuntu 18.04, Ubuntu 20.04

  • CentOS 7.8, 7.9

  • RedHat Enterprise Linux 7.8, 7.9

External Datastore Backend:

  • MySQL 5.7

  • MariaDB 10.3.20

  • Etcd 3.3.15

  • Etcd 3.4.15 (v1.18.16+k3s1 and newer only)

Components:

  • CRI: Embedded Containerd

  • CNI: Embedded Flannel

K3s

v1.19.3+k3s3 and newer

Architectures:

  • amd64

OS:

  • Ubuntu 18.04, Ubuntu 20.04

  • CentOS 7.8, 7.9, 8.2

  • RedHat Enterprise Linux 7.8, 7.9, 8.2

External Datastore Backend:

  • MySQL 5.7

  • MariaDB 10.3.20

  • Etcd 3.3.15

Components:

  • CRI: Embedded Containerd

  • CNI: Embedded Flannel

TYPE

UPSTREAM VERSION

VALIDATED/CERTIFIED ON2 3 4 5

Node Drivers

AWS


Built-in, Active6

Azure


Built-in, Active6

Digital Ocean


Built-in, Active6

Linode


Built-in, Active6

vSphere

vSphere 6.5, 6.7, 7

Built-in, Active6

TYPE

VERSION

SLA LIMITED TO

Monitoring

Prometheus and Grafana

v0.1.5 


0.1.5

prometheus: 2.18.2
prometheus-operator: v0.38.1
prometheus-config-reloader: v0.38.1

prometheus-auth: v0.2.1
node-exporter: v1.0.1
kube-state-metrics: :v1.9.7
configmap-reload: v0.3.0
grafana-grafana: v7.1.5 

TYPE

VERSION

VALIDATED/CERTIFIED ON2 3 4 5

Istio

Istio

v1.5.901

istio-citadel: v1.5.9

istio-galley: v1.5.9

istio-proxyv2: v1.5.9

istio-pilot: v1.5.9

istio-mixer: v1.5.9

istio-sidecar_injector: v1.5.9

jaegertracing-all-in-one: v1.14

kiali-kiali: v1.17

istio-node-agent-k8s: v1.5.9

coredns-coredns: v1.6.9 

prom-prometheus: v2.18.2

jetstack-cert-manager-controller: v0.8.1

TYPE

VERSION

VALIDATED/CERTIFIED ON2 3 4 5

Catalog

Library

None

To the extent of being able to launch app with default configurations7


Partner

To the extent of being able to launch app with default configurations7 8


Experimental

N/A

TYPE

TAG

SLA APPLIES


† All “latest” tagged releases are intended for the Rancher community users to test-drive a new release and provide feedback. These “latest” tagged releases are not covered by Rancher SLA and not meant for production use cases either. Kindly use only the “stable” tagged releases to file support tickets and for your own production use cases.

0 For open source components not listed in the matrix above, support is limited to troubleshooting for root cause up to Rancher’s drivers and interfaces to those components. Root causes that are identified to be beyond this limit will need to be pursued by Company with the maintainers and providers of commercial support for those components.

00 for ensuring best support and clarity on supportability, Company is recommended to publish to Rancher a list of components that are critical to its deployment but not not explicitly called out in the support matrix

1 certified on default OS kernel. Issues resulting from third party tools (typically, for reasons such as security) interfering with Docker or other necessary system calls are deemed resolved should disabling such tools restore functionality

2 certified configurations are based on default settings of individual components. Where Company has deviated from certified configurations, Rancher Labs reserves the right to recommend the Company to revert to a certified configuration to resolve the reported issue.

3 whilst running kubernetes clusters in uncertified configurations may be possible, it is not recommended

4 upgrade of any individual component to a different version is likely to result in system downtime

5 changes to default settings of individual components may be necessary on exceptional basis, for reasons such as fine tuning for performance and scale. Engagement with Rancher Consulting or a partner may be recommended.

6 SLA on node drivers is limited to those that are built-in and active by default when Rancher is installed

7 SLA does not apply to issues within an application and its lifecycle management

8 issues may be referred to the partner as appropriate

‡ SLA is limited to running workload clusters on hosted kubernetes provider and does not apply to running the Rancher control plane on one of the listed hosted kubernetes providers

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