How to Use getappcore for SUSE Support
This document (7018642) is provided subject to the disclaimer at the end of this document.
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 11
"How to obtain application core dumps"
"How to obtain systemd service core dumps"
The crash should generate a file called 'core' or 'core.<pid>'.
If the core file is compressed please decompress it before using getappcore.
Then run the following:
# getappcore -ur <SR/Case number> -b <path to application executable> <path to core file>
For example, it might look something like this if perl were crashing and the core file was named core in the /tmp directory:
# getappcore -ur 00123456 -b /usr/bin/perl /tmp/core
This command will create the tarball file that the support team needs.
-f Automatically upload archive to the SUSE FTP server using FTPES
getappcore -ur 00123456 -b /bin/rpm /core.15832
Please note in older versions of getappcore the parameters still show the URL of the old ftp server:
-u Automatically upload archive to ftp.novell.com:/incoming
Update the supportutils package to the latest available version. After the update the option will show:
-u Automatically upload archive to the SUSE FTP server using HTTPS
In case of SLES11 SP4 LTSS don't use the -u parameter and instead upload the archive manually.
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- Document ID:7018642
- Creation Date: 17-Feb-2017
- Modified Date:12-Oct-2022
- SUSE Linux Enterprise Desktop
- SUSE Linux Enterprise Server
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