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SLES11SP1 qla2xxx module reports Mailbox command timeout occurred. Issuing ISP abort.

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SUSE Linux Enterprise Server 11 Service Pack 1


Randomly the qla2xxx module reports in /var/log/messages:

Apr 21 15:51:17 linux Had[73715]: VCS WARNING V-16-1-51100 HAD Self Check: Excessive delay in the HAD heartbeat to GAB (10 seconds)
Apr 21 15:51:17 linux kernel: [5410100.848750] qla2xxx 0000:08:00.0: Mailbox command timeout occurred. Scheduling ISP abort. eeh_busy: 0x0
Apr 21 15:51:17 linux kernel: [5410100.848760] qla2xxx 0000:08:00.0: Performing ISP error recovery - ha= ffff880fffb7b000.
Apr 21 15:51:18 linux kernel: [5410100.916787] qla2xxx 0000:08:00.0: FW: Loading via request-firmware...
Apr 21 15:51:18 linux kernel: [5410101.804239] qla2xxx 0000:08:00.0: LOOP UP detected (4 Gbps).

this cause multipath to fail on all paths.


Please update to kernel or later.


Problems with MSI/MSI-X handling of the driver.


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  • Document ID:7004815
  • Creation Date: 24-Apr-2012
  • Modified Date:10-Nov-2022
    • SUSE Linux Enterprise Server

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