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Does Rancher Hosted Prime offer a support SLA?

This document (000020131) is provided subject to the disclaimer at the end of this document.

Resolution

Yes, Rancher Hosted Prime offers the same support Service Level Agreement (SLA) to both Rancher Hosted Prime and customers who manage their own Rancher server instance. Support cases can be opened on the Support Portal. Details of the support offering can be found on the SUSE support page.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020131
  • Creation Date: 25-Apr-2023
  • Modified Date:28-Apr-2023
    • SUSE Rancher

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