SUSE Support

Here When You Need Us

Intel X710 based NIC is not detected

This document (000019639) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 15 SP1

Situation

Intel X710 based NIC is not detected.  The NIC could be identified by following output from lspci:

Ethernet controller: Intel Corporation Ethernet Controller x710 for 10GBASE-T
Vendor ID: 8086
Device ID: 15FF

Resolution

Fixed in Security update for the Linux Kernel -kernel-default-4.12.14-197.29.1.x86_64.rpm (Dec 17 2019) or later.

The following installation kit from SUSE Linux Enterprise Server can be used for network-based deployments for DellEMC PowerEdge systems with Intel x710 NIC: DellEMC PowerEdge Installation Kit

Cause

The i40e driver did not have the proper enablement to detect the NIC.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000019639
  • Creation Date: 23-Oct-2020
  • Modified Date:23-Oct-2020
    • SUSE Linux Enterprise Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.