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Receiving Signature Check errors trying to install GroupWise on SLES 12 SP2 server

This document (7021201) is provided subject to the disclaimer at the end of this document.

Environment

GroupWise 2014 R2
SUSE Linux Enterprise Server 12 Service Pack 2 (SLES 12 SP2)

Situation

Unable to install GroupWise after installing updates on SLES 12 SP2 server
The install fails at the start with the following errors:  "Package is not signed!" "Signature verification failed" "gw-oracle-outside-in-8.5.3-3.x86_64"
Installing GroupWise onto SLES12 SP2 getting package not signed error message and terminates the installation

Resolution

  1. Disable package gpgcheck in zypp.conf
    • Navigate to /etc/zypp/
    • Open the zypp.conf and locate the following line # pkg_gpgcheck =  unset -> according to gpgcheck
    • Copy this line or uncomment by removing the # and change/add text to the following: pkg_gpgcheck = off
    • Save and exit the file
  2. Run the GroupWise install.sh once again.  This time it should not do the package gpgcheck and bypass signature errors

This has also been resolved in GroupWise 18

Cause

An update on July 17 2017 enforces zypper to report unsigned packages which prevents the install from proceeding

Additional Information

Changelog entry for update that causes this issue in most recent cases observed:

* Mon Jul 17 2017 ma@suse.de
- PackageProvider: enforce a signed package if pkgGpgCheckIsMandatory
- Add RpmDb::checkPackageSignature to report unsigned packages
- Fix repo gpg check workflows, mainly for unsigned repos and packages
  (bsc#1045735, bsc#1038984, CVE-2017-7435, CVE-2017-7436, CVE-2017-9269)
- version 16.15.0 (0)

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7021201
  • Creation Date:14-AUG-17
  • Modified Date:31-JAN-18
    • NovellGroupWise
    • SUSESUSE Linux Enterprise Server

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