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Started instances not receiving IP address through DHCP

This document (7015077) is provided subject to the disclaimer at the end of this document.

Environment

SUSE OpenStack Cloud 4

Situation

Newly started instances - e.g. after applying Cloud updates and rebooting a node - may not receive an IP address through DHCP and consequently can not be accessed through the network.

Resolution

As a workaround, deploy another instance which appears to allow the DHCP service to recover and makes the previously deployed instance functional.

A code fix has been submitted through the update channels, so preferred solution is to update nodes to the latest patch level.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7015077
  • Creation Date:19-MAY-14
  • Modified Date:17-FEB-17
    • NovellSUSE OpenStack Cloud
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