SUSE Support

Here When You Need Us

Unable to login "Error in service module"

This document (7008866) is provided subject to the disclaimer at the end of this document.

Environment


SUSE Linux Enterprise Server 11 Service Pack 1

Situation

Unable to login through GUI (runlevel 5) after updating pam-modules to version 11-1.14.1
Trying to login will show the following error: "Error in service module"
Runlevel 3 login works fine

Resolution

To solve this issue perform the following steps:
  • Reboot server in runlevel 3
  • Downgrade pam-modules with the following command: "zypper in pam-modules-11-1.6.15"
  • Select option 1 to downgrade pam-modules
  • Switch to runlevel 5
A new version of pam-modules (11-1.16.1) will be released shortly that will solve this issue.

Additional Information


Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7008866
  • Creation Date: 21-Jun-2011
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.