My Favorites

Close

Please to see your favorites.

  • Bookmark
  • Email Document
  • Printer Friendly
  • Favorite
  • Rating:

Unable to see LUNs attached to FC919 after upgrade to SLES10 SP1

This document (7000107) is provided subject to the disclaimer at the end of this document.

Environment

Novell SUSE Linux Enterprise Server 10 SP1

Situation

After upgrading from SUSE LINUX Enterprise Server 10 to SP1, the server was unable to see any LUNs attached to an LSI FC919 fibre HBA. (This fibre card uses the 'mptfc' kernel module.)

Resolution

SLES10 SP1 includes an updated mptfc driver. Under this new driver, some FC919 cards will be unable to see the attached storage devices until flashed to the latest firmware. This problem has been seen when using firmware 2.00.03 and Fcode version was 1.01.00. Flashing to firmware version 2.00.18 and Fcode version 1.00.29 (or newer), allowed this card to function properly. In some cases, the card will continue to fail until fully reset to factory defaults using the following commands:  
lsiutil ‑  j fc 61  
lsiutil ‑  j fc ‑  1 99  

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7000107
  • Creation Date:16-APR-08
  • Modified Date:27-APR-12
    • SUSESUSE Linux Enterprise Server

Did this document solve your problem? Provide Feedback

< Back to Support Search

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center