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Rancher-backup app stuck in uninstalling state

This document (000021708) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Rancher 2.10.x


Situation

Uninstalling rancher-backup app results in the error below:

Error: failed to delete release: rancher-backup

Resolution

  • Always delete the "rancher-backup" app first and then delete "rancher-backup-crd" when uninstalling the app. Deleting the CRD first might result in this issue.
  • As a workaround delete the relevant secret "sh.helm.release.v1.rancher-backup.v1" in "cattle-resources-system" namespace which should delete the app stuck in the "Uninstalling" state. 
  • Then delete "cattle-resource-system" namespace:

        #kubectl delete ns cattle-resources-system 

Cause

"rancher-backup-crd" was deleted before deleting "rancher-backup" helm chart. 

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000021708
  • Creation Date: 16-Feb-2025
  • Modified Date:07-Apr-2025
    • SUSE Rancher

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