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Package List Refresh failing to execute

This document (000021392) is provided subject to the disclaimer at the end of this document.


SUSE Manager 4.3 Server (4.3.11)


Certain actions i.e. "Package List Refresh" are failing to execute, and an event summary is displayed in the WebUI accordingly.

Examples of the failure:

This action will be executed after 2/28/24 12:15:15 AM CET
This action's status is: Failed.
The client completed this action on 2/28/24 12:15:31 AM CET
Client execution returned
(code 2)

In this case messages below are also appearing in venv_salt_minion.log:
2024-02-20 14:54:43,152 [salt.beacons:89][WARNING ][16777] No validate function found for reboot_info, running basic beacon validation


Manually perform a saltutil.sync_all on all clients using this command:
salt '*' --batch-size=<size, e.g. 200> saltutil.sync_all


The cause for these errors is a missing execution module called reboot_info.reboot_required that's not available on the minion with the failed action.
This module was not automatically synced with the minions on upgrade to SUMA 4.3.11, thus it will not be available on all clients that haven't had their salt-minion service restarted or had a saltutil.sync_all run since the update.


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000021392
  • Creation Date: 07-Mar-2024
  • Modified Date:08-Mar-2024
    • SUSE Manager Server

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