Package search in WebUI results No Packages

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SUSE Manager Server 4.3


Package Search in SUSE Manager Server WebUI results in "No packages" for all packages using any search criteria.

The rhn_web_ui.log shows the  below error:
2023-12-05 07:35:58,363 [RHN Message Dispatcher] ERROR com.redhat.rhn.manager.errata.ErrataManager - Errata index not updated. Search server unavailable.ErrorCode = -1
redstone.xmlrpc.XmlRpcFault: java.lang.OutOfMemoryError: Java heap space
        at redstone.xmlrpc.XmlRpcClient.handleResponse( ~[redstone-xmlrpc-client.jar:?]
        at redstone.xmlrpc.XmlRpcClient.endCall( ~[redstone-xmlrpc-client.jar:?]
        at redstone.xmlrpc.XmlRpcClient.invoke( ~[redstone-xmlrpc-client.jar:?]
        at com.redhat.rhn.manager.errata.ErrataManager.updateSearchIndex( ~[rhn.jar:?]
        at com.redhat.rhn.manager.errata.ErrataManager.cloneErrata( ~[rhn.jar:?]
        at com.redhat.rhn.manager.errata.ErrataManager.mergeErrataToChannel( ~[rhn.jar:?]


Increase the value of parameter in the /etc/rhn/rhn.conf configuration file.

The maximum value for the parameter is 4096Mib.


When the client count increases significantly, "OutOfMemoryException" errors occur due to not enough java memory being available, resulting in package search failure.


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  • Document ID:000021336
  • Creation Date: 29-Jan-2024
  • Modified Date:09-Feb-2024
    • SUSE Manager Server

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