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SUSE Manager sync fails on several repo's towards SUSE Customer Center (according to the GUI)

This document (000021202) is provided subject to the disclaimer at the end of this document.


SUSE Manager Server 4.3


After synchronizing from within WebUI or via command line:

mgr-sync -v -d3 refresh --refresh-channels

Some channels are marked as "sync failed".


The cache for those channels needs to be recreated:
spacecmd softwarechannel_regenerateyumcache <channel_label>
Executed on all the channels needed, this resolves the problem.


The Web UI relies on the presence of metadata files for the channel on the server to consider it synchronized. You can use the following command to check for the presence of repomd.xml file in the specified directory:
 ls /var/cache/rhn/repodata/<channel_label>


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  • Document ID:000021202
  • Creation Date: 12-Sep-2023
  • Modified Date:12-Oct-2023
    • SUSE Manager Server

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