Web User Interface fails to load with: HTTP Status 404 – not found

This document (000021077) is provided subject to the disclaimer at the end of this document.


SUSE Manager Server 4.3


After applying updates and restarting the server, attempting to open the web UI fails with the following error:
HTTP Status 404 - not found
The origin server did not find a current representation for the target resource or is not willing to disclose that one exists

In the /var/log/tomcat/catalina.out log file the following can be seen, excerpt:
16-May-2023 13:40:40.599 SEVERE [main] org.apache.catalina.startup.HostConfig.beforeStart Unable to create directory for deployment: [/etc/tomcat/Catalina/localhost]
16-May-2023 13:40:40.618 INFO [main] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [/srv/tomcat/webapps/rhn]
16-May-2023 13:40:40.694 WARNING [main] org.apache.catalina.core.StandardContext.postWorkDirectory Failed to create work directory [/usr/share/tomcat/work/Catalina/localhost/rhn] for context [/rhn]
16-May-2023 13:40:55.027 SEVERE [main] org.apache.catalina.core.StandardContext.startInternal Context [/rhn] startup failed due to previous errors


Make sure the following directories under /var/cache/tomcat/ exist with the appropriate rights:
drwxrwxr-x 3 root tomcat   23 Apr 24 10:59 Catalina
drwxrwx--- 2 root tomcat 4096 Apr 24 11:00 temp
drwxrwx--- 3 root tomcat   22 Apr 24 10:59 work


Missing directories / incorrect rights in /var/cache/tomcat


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  • Document ID:000021077
  • Creation Date: 19-May-2023
  • Modified Date:19-May-2023
    • SUSE Manager Server

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