Build of image fails in SUSE Manager Server although it is built correctly in build host

This document (000021073) is provided subject to the disclaimer at the end of this document.


SUSE Manager 4.3 Server


Building of images using SUSE Manager Server works correctly on top of build host system (the image is properly built, can be downloaded from the build host and successfully booted), however, it fails in SUSE Manager Server with a generic message: "Build failed, please check the server log"


Use a three-part numerical value within the image template for "version" instead of a two-part numerical value:
<preferences profiles="RaspberryPi">


This is caused by a miscommunication between SUSE Manager Server and Kiwi. Kiwi specifies that image version must be a three-part numerical value and this is being taken as a requirement. kiwi_info module expects a three-part "version", however in the "problematic" template there is only:
<preferences profiles="RaspberryPi">



This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000021073
  • Creation Date: 17-May-2023
  • Modified Date:17-May-2023
    • SUSE Manager Server
    • SUSE Manager

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center