Endpont Protection Software blocks repository synchronisation

This document (000021055) is provided subject to the disclaimer at the end of this document.


SUSE Manager 4.3

SUSE Linux Enterprise Server 15 SP4


The command spacewalk-repo-sync fails to download some packages:

2023/04/01 03:19:32 +02:00   Downloading packages:
2023/04/01 03:19:44 +02:00 ERROR: Download failed: https://updates.suse.com/SUSE/Updates/SLE-Module-Basesystem/15-SP4/x86_64/update/x86_64/kernel-default-
base-5.14.21-150400. - [Errno 16] error opening file 
from b'https://updates.suse.com/SUSE/Updates/SLE-Module-Basesystem/15-SP4/x86_64
, IOError: [Errno 1] Operation not permitted: '/var/spacewalk/packages/NULL/stage/5bf1eb28f67ac8714b177bbe63e67f167d30f628219d77c1abfd724b89a4b943/kernel-default-base-5.14.21-150400.'.

Creating a manually a file under '/var/spacewalk/packages/NULL/stage' works fine:

sudo -u wwwrun mkdir /var/spacewalk/packages/NULL/stage/b127efeb43f0bd1e73b86284f18b1768d1d2f89478a2a7fa3e9bf9d5610ada7d/
sudo -u wwwrun cp <example_file> /var/spacewalk/packages/NULL/stage/b127efeb43f0bd1e73b86284f18b1768d1d2f89478a2a7fa3e9bf9d5610ada7d/

Testing to download the package via zypper fails with same reason.

zypper update --download-only kernel-default=5.14.21-150400.24.55.3



Temporarily disable the Endpoint Protection Software and rerun repository synchronization.


The Endpoint Protection Software blocked access with error message 'Operation not permitted'.


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000021055
  • Creation Date: 27-Apr-2023
  • Modified Date:19-Jul-2023
    • SUSE Linux Enterprise Server
    • SUSE Manager Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center