SUSE Support

Here When You Need Us

SLES 15 SP4 installation using MD/RAID 1 over SAN disk on IBM Power 10 hangs

This document (000020677) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 15 SP4 (SLES 15 SP4)
IBM Power 10 Server
Linux Software RAID 1 (MD/RAID)
Device Mapper Multipath

Situation

While installing SLES 15 SP4 on MD/RAID 1 from multipath SAN disks on an IBM Power 10 Logical Partition (LPAR), the installation hangs. The hang occurs right after making software package selection and clicking the install button.

The issue is isolated to SLES 15 SP4.

Resolution

There are a couple of possibilities: 
  • First, install directly to the MD-Multipath device and exclude MD/RAID from the configuration.
  • Second, update the IBM Power 10 hardware. 

Cause

This is a hardware issue.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020677
  • Creation Date: 21-Jun-2022
  • Modified Date:01-Dec-2022
    • SUSE Linux Enterprise Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

tick icon

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

tick icon

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

tick icon

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.