MOTD on Public Cloud Instances Unchanged after OS Upgrade

This document (000020640) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server in Public Clouds (All Versions)
SUSE Linux Enterprise for SAP Applications in Public Clouds (All Versions)


After performing an OS upgrade on a cloud instance via zypper migration or the Distribution Management System, the /etc/motd (message of the day) file from a previous SLES version remains on the system.

azureuser@sles15sp1:~> head -n 1 /etc/motd
SUSE Linux Enterprise Server 12 SP4 x86_64 (64-bit)


Solution A.

Revert to system *-release package default motd

1. Delete the old /etc/motd

# rm /etc/motd

2. Reinstall the *-release package for the basesystem product.  It is of utmost importance to install the correct *-release package for the installed SLE product.  See Additional Information section for instructions to verify the baseproduct.

For regular SLES systems:

# zypper in --force sles-release

For SLES for SAP systems:

# zypper in --force SLES_SAP-release


Solution B.

If desired, one may also manually update the version string to match the new OS version.


The /etc/motd file included in the *-release package is empty by design.  On cloud images, the Public Cloud Engineering team writes a custom motd which contains a version string of the original image's OS version.

When RPM installs the new *-release package during an OS upgrade, the custom motd file causes RPM verification to fail since it was modified from its original state in the package.  As a result, the RPM installation saves the new blank motd file as /etc/motd.rpmnew and retains the original motd.  This is expected behavior.

Additional Information

This issue is also documented in the caveats section of the DMS official documentation:

The "basesystem" product can be found two ways:

1. Target file of /etc/products.d/basesystem symbolic link.

# ls -l /etc/products.d/basesystem

2. Checking installed products with zypper.

# zypper pd -i


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020640
  • Creation Date: 14-Apr-2022
  • Modified Date:15-Apr-2022
    • SUSE Linux Enterprise Server
    • SUSE Linux Enterprise Server for SAP Applications

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center