kdump.service fails with status=1/FAILURE - dracut: installkernel failed in module watchdog-modules

This document (000020622) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 12 SP5
SUSE Linux Enterprise Server 12 SP4

Situation

kernel-azure is installed and booted sucessfully, kdump.service failed.
# systemctl start kdump.service
Job for kdump.service failed because the control process exited with error code. See "systemctl status kdump.service" and "journalctl -xe" for details.

# systemctl status kdump.service
● kdump.service - Load kdump kernel and initrd
   Loaded: loaded (/usr/lib/systemd/system/kdump.service; disabled; vendor preset: disabled)
   Active: failed (Result: exit-code) since Thu 2022-03-10 15:31:15 UTC; 3s ago
  Process: 21403 ExecStart=/lib/kdump/load.sh --update (code=exited, status=1/FAILURE)
Main PID: 21403 (code=exited, status=1/FAILURE)

Mar 10 15:31:15 pg-test-sles12 load.sh[21403]: dracut: *** Including module: watchdog-modules ***
Mar 10 15:31:15 pg-test-sles12 load.sh[21403]: dracut: installkernel failed in module watchdog-modules
Mar 10 15:31:15 pg-test-sles12 systemd[1]: kdump.service: Main process exited, code=exited, status=1/FAILURE
Mar 10 15:31:15 pg-test-sles12 systemd[1]: Failed to start Load kdump kernel and initrd.
Mar 10 15:31:15 pg-test-sles12 systemd[1]: kdump.service: Unit entered failed state.
Mar 10 15:31:15 pg-test-sles12 systemd[1]: kdump.service: Failed with result 'exit-code'.

Resolution

Only kdump-0.8.16-11.16.1 is affected, please downgrade to kdump-0.8.16-11.13.1 or use an update as soon as it is available.

Cause

kernel-azure does not have any watchdog-modules, but the affected kdump version explicitly checked them.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020622
  • Creation Date: 06-Apr-2022
  • Modified Date:06-Apr-2022
    • SUSE Linux Enterprise Server

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