[Rancher] How does Rancher track our license usage?

This document (000020498) is provided subject to the disclaimer at the end of this document.

Resolution

Currently, Rancher relies on customers to report their usage and procure additional licenses if their usage has increased. From time to time, as part of support calls, a Rancher Support Engineer may request customers to run a simple command-line script on the Rancher Server that will generate high-level usage information:
 

wget -O - https://raw.githubusercontent.com/rancherlabs/support- tools/master/collection/rancher/v2.x/usage-collector/rancher2_usage_collector.sh | sh - > rancher_stats.txt

 

This is both to keep track of our customer's usage for license compliance as well as to offer advisories should customers be approaching any thresholds related to scale and performance.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020498
  • Creation Date: 11-Nov-2021
  • Modified Date:11-Nov-2021
    • SUSE Rancher
    • SUSE Rancher Longhorn

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