[Rancher] What does Rancher support for Docker on Windows Server cover?

This document (000020489) is provided subject to the disclaimer at the end of this document.

Resolution

Note:

  • Only Docker Enterprise (Docker EE) has been validated and certified for Rancher Support.
  • Support for Windows Server is available only for Rancher v2.3 and higher.
  • Windows clusters are supported for Kubernetes 1.15+ on Windows Server, versions 1809 and 1903. Windows clusters can only be created from new clusters and are supported only with the flannel network provider. You will not need to do any specific scheduling to ensure your Windows workloads are scheduled onto Windows nodes. When creating a Windows cluster, Rancher automatically adds taints to the required Linux nodes to prevent any Windows workloads to be scheduled. If you are trying to schedule Linux workloads into the cluster, you will need to add specific tolerations and node scheduling in order to have them deployed on the Linux nodes.

Rancher support in this scenario will start with issue troubleshooting and RCA (root cause analysis). Where the root cause has been identified as an issue with Docker Enterprise on Windows Server, Rancher will do one of the following, to help Customer resolve the issue:

  • Should the issue have been resolved in a later version of Docker Enterprise, Rancher will recommend Customer to upgrade to this version, along with the necessary upgrades to versions of Windows Server and Rancher that have been certified for this later version of Docker Enterprise.
  • If no fix is available yet for the issue, Rancher will advise the Customer to contact Microsoft directly for issue resolution. Should a new version or patch be provided by Microsoft Rancher will validate its relevant product versions on the new version or patch and certify it as supported for Customer deployment.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020489
  • Creation Date: 11-Nov-2021
  • Modified Date:11-Nov-2021
    • SUSE Rancher
    • SUSE Rancher Longhorn

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback@suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center