[Rancher] Does Rancher Support cover single node installations?

This document (000020446) is provided subject to the disclaimer at the end of this document.

Resolution

Rancher Support can cover single node installations only for support tickets that are NOT related to (a) scale and performance and (b) recovery of data and software (embedded etcd).

Customer environments in need of scale and performance and meeting recovery criteria should be set up as high availability installations.

Refer this Rancher docs page for single node installation versus high availability installation. Rancher recommends high-availability installs in production environments, where the Customer's user base requires 24⁄7 access to running applications.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020446
  • Creation Date: 10-Nov-2021
  • Modified Date:10-Nov-2021
    • SUSE Rancher
    • SUSE Rancher Longhorn

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