[Rancher] Does my support subscription to Rancher include support for RancherOS?

This document (000020444) is provided subject to the disclaimer at the end of this document.

Resolution

No. RancherOS is an independent product. A separate commercial support subscription is needed for RancherOS support.  But that is no longer available for purchase as RancherOS 1.x is past its End-of-Life (EOL) and End-of-Sale (EOS) milestone dates.

Also, refer Could you help us understand the development and support status of RancherOS for 2020 and beyond?

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020444
  • Creation Date: 10-Nov-2021
  • Modified Date:10-Nov-2021
    • SUSE Rancher
    • SUSE Rancher Longhorn

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