Rancher Support FAQs

This document (000020432) is provided subject to the disclaimer at the end of this document.

Resolution

 

Severity Levels, Designations and Escalations

 

 

    Product Releases and Support Phases

     

     

    Request for Assistance

       

    Rancher and RancherOS

       

    Kubernetes

       

    Docker and OS

       

    Security

       

    Certified Integrations

       

    Included Open Source Software Components

       

    Third-party Software Components

       

    Support Matrix

       

    Node Drivers and Infrastructure

       

    Kubernetes Cloud Providers

       

    Requests for Enhancements (RFEs)

       

    Support for all other Rancher software projects

       

      Customizations

         

      Localization

         

      Licensing and Usage

       

       

      Disclaimer

      This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

      • Document ID:000020432
      • Creation Date: 13-Jan-2022
      • Modified Date:13-Jan-2022
        • SUSE Rancher
        • SUSE Rancher Longhorn

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