Details for supportconfig plugin to gather SAP information related to SUSE solutions.
This document (000020279) is provided subject to the disclaimer at the end of this document.
SUSE Linux Enterprise Server for SAP Applications 12
SUSE Linux Enterprise High Availability Extension 15
SUSE Linux Enterprise High Availability Extension 12
Contents of package:
# rpm -ql supportutils-plugin-ha-sap /usr/lib/supportconfig /usr/lib/supportconfig/plugins /usr/lib/supportconfig/plugins/ha_sapNOTE: The supportconfig plugin utility is not installed by default. It will need to be manually installed before gathering the supportconfig. Having this plugin installed before running supportconfig and opening a service request should speed up case resolution.
# zypper in supportutils-plugin-ha-sapRunning the normal supportconfig script will automatically run any plugin scripts installed by default and create the compressed archive in the /var/log/ directory.
Example format: /var/log/scc_<hostname>_<date>_time.txz
When the supportconfig archive is extracted, the plugin output is called plugin-ha_sap.txt
NOTE: Often times on large HANA servers, the openfiles.txt and proc.txt gathering process can take awhile and the output is very large. It can be excluded from the supportconfig gathering by using the -x keyword options (OFILES,PROC).
# supportconfig -x OFILES,PROC
Github project: https://github.com/SUSE/supportutils-plugin-ha-sap
In collecting troubleshooting information about the SAP application configuration, the plugin queries SAP provided utilities, such as `HDB`, `hdbnsutil`, and `sapctontrol` and will also switch into the <sid>adm user. The full details of its operation can be inspected directly from the source script at `/usr/lib/supportconfig/plugins/ha_sap`.
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- Document ID:000020279
- Creation Date: 10-Jun-2021
- Modified Date:11-Jun-2021
- SUSE Linux Enterprise High Availability Extension
- SUSE Linux Enterprise Server for SAP Applications
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