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Can the admin password be reset if I’m locked out of my Rancher Hosted Prime environment?

This document (000020088) is provided subject to the disclaimer at the end of this document.


Yes, if you find yourself locked out of the admin account on Rancher Hosted Prime, the Rancher operations team can reset it for you using the method defined in our documentation . To initiate this request, please file a support case through the Rancher Support Portal


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020088
  • Creation Date: 06-May-2021
  • Modified Date:28-Apr-2023
    • SUSE Rancher

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