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How often is maintenance performed on Rancher Hosted Prime?

This document (000020086) is provided subject to the disclaimer at the end of this document.


Paid customers with an SLA are given the choice of a one hour weekly maintenance window, so maintenance is done at most on a weekly basis with the exception of emergency maintenance to address an outage or high severity issue. Maintenance typically involves upgrading the underlying Kubernetes cluster or operating system patches and updates. Most maintenance can be done with little or no interruption to service.


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  • Document ID:000020086
  • Creation Date: 25-Apr-2023
  • Modified Date:28-Apr-2023
    • SUSE Rancher

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