How often is maintenance performed on SUSE Rancher Hosted?

This document (000020086) is provided subject to the disclaimer at the end of this document.

Resolution

Paid customers with an SLA are given the choice of a one hour weekly maintenance window, so maintenance is done at most on a weekly basis with the exception of emergency maintenance to address an outage or high severity issue. Maintenance typically involves upgrading the underlying Kubernetes cluster or operating system patches and updates. Most maintenance can be done with little or no interruption to service.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020086
  • Creation Date: 22-Feb-2022
  • Modified Date:23-Feb-2022
    • SUSE Rancher

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center