SMT - the number of registered Clients between SMT and SCC are not matching
This document (000019826) is provided subject to the disclaimer at the end of this document.
SUSE Linux Enterprise Server 12 GA
SUSE Linux Enterprise Server 12 SP1
SUSE Linux Enterprise Server 12 SP2
SUSE Linux Enterprise Server 12 SP3
SUSE Linux Enterprise Server 12 SP4
SUSE Linux Enterprise Server 12 SP5
Open a root session on the SMT server and access the SMT's database with the command:
mysql -u smt -p smt
Input the password (it was set when the SMT was configured for the first time)
Once in the database prompt "MariaDB [smt]>", input the following command (the semicolon sign at the end of each line it is very important):
UPDATE Registration SET NCCREGDATE=NULL;
Exit the database with:
Then run the register command with the reset option as follows:
Once finished, the systems should show in SCC matching the number of registered Clients in the SMT server.
This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:000019826
- Creation Date: 14-Jan-2021
- Modified Date:14-Jan-2021
- Subscription Management Tool
- SUSE Linux Enterprise Server
For questions or concerns with the SUSE Knowledgebase please contact: email@example.com