crm print undefined symbol: PyFPE_jbuf

This document (000019818) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server
SUSE Linux Enterprise Server for SAP Applications
Microsoft Azure Virtual Machines
Amazon EC2
Google Compute Engine

Situation

After installing the recent updates, crm print the following error: 
ha3:~ # crm status 
Fatal error:
    /usr/lib64/python3.6/site-packages/lxml/etree.cpython-36m-x86_64-linux-gnu.so: undefined symbol: PyFPE_jbuf

In public cloud, repository access will be affected and the following output will be seen when running registercloudguest:

Traceback (most recent call last):
  File "/usr/sbin/registercloudguest", line 42, in <module>
    import cloudregister.registerutils as utils
  File "/usr/lib/python3.6/site-packages/cloudregister/registerutils.py", line 32, in <module>
    from lxml import etree
ImportError: /usr/lib64/python3.6/site-packages/lxml/etree.cpython-36m-x86_64-linux-gnu.so: undefined symbol: PyFPE_jbuf

Resolution

Install an older version from libpython3_6m1_0 : 
 
zypper in --oldpackage libpython3_6m1_0=3.6.12-3.64.2

An update was released for libpython3_6m1_0. Kindly use 3.6.12-3.70.1 version. 

In public cloud since repository access is affected, execute the following steps:
pip uninstall lxml
pip install lxml
zypper update libpython3_6m1_0
rm -Rf /usr/lib64/python3.6/site-packages/lxml-4.6.2.dist-info/

Cause

python3 - libpython3_6m1_0 version 3.6.12-3.67.2 was not compiled with --with-fpectl

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000019818
  • Creation Date: 07-Jan-2021
  • Modified Date:07-Jan-2021
    • SUSE Linux Enterprise High Availability Extension
    • SUSE Linux Enterprise Server
    • SUSE Linux Enterprise Server for SAP Applications

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