Apache is reporting error: fips - softokn: crypto test failed - aborting

This document (000019815) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11 SP4

Situation

After updating the server to the latest libsoftokn3, available in the LTSS channels, the following error will be displayed in the /var/log/apache2/error_log 
fips - softokn: crypto test failed - aborting

In addition, TLS 1.2 will not work and connections are refused.

Resolution

The following packages are not automatically updated and need to be installed manually with "zypper in": 
mozilla-nss
mozilla-nss-tools
mozilla-nss-32bit
When one of the following packages are installed they also need to be updated manually: 
MozillaFirefox
MozillaFirefox-branding-SLED

Cause

zypper fails to update all packages.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000019815
  • Creation Date: 17-Dec-2020
  • Modified Date:04-Jan-2021
    • SUSE Linux Enterprise Server

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