Apache is reporting error: fips - softokn: crypto test failed - aborting

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Environment

SUSE Linux Enterprise Server 11 SP4

Situation

After updating the server to the latest libsoftokn3, available in the LTSS channels, the following error will be displayed in the /var/log/apache2/error_log

fips - softokn: crypto test failed - aborting

In addition, TLS 1.2 will not work and connections are refused.

Resolution

The following packages are not automatically updated and need to be installed manually with "zypper in":

mozilla-nss
mozilla-nss-tools
mozilla-nss-32bit

When one of the following packages are installed they also need to be updated manually:

MozillaFirefox
MozillaFirefox-branding-SLED

Cause

zypper fails to update all packages.

Status

Reported to Engineering

Disclaimer

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