LTSS channel needs to be manually enabled via the command line in SUSE Manager for SLES11 SP4 LTSS

This document (000019751) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager Server 4.1
SUSE Manager Server 4.0
SUSE Manager Server 3.2 

Situation

Some customers are still using SLES11 SP4 LTSS product, the product support will end in Mar 2022.

SLES11 SP4 LTSS channels cannot be enabled directly in the SUSE Manager Web UI, so we need to manually enabled them via the command line. 

Resolution

To enable the SLES 11 SP4 LTSS channel, please run  :
#mgr-sync add channel sles11-sp4-ltss-updates-x86_64

After that, it is possible to sync that channel immediately.
Please run the following command:
#spacewalk-repo-sync -c sles11-sp4-ltss-updates-x86_64

Finally, it is possible to verify the results once the synchronization has completed.
Please run the following command:
#tail -f /var/log/rhn/reposync/sles11-sp4-ltss-updates-x86_64.log

Cause

Optional channels can not be added using the SUSE Manager Web UI.  
They need to be manually enabled via the command line.

Additional Information

Please make sure the LTSS subscription is activated in your organization.

The following optional channels as listed below are also available to be added for the SLES11 SP4.
These optional channels can also be enabled via the command line.

SLE11-Public-Cloud-Module for x86_64 SLES-SP4    sle11-public-cloud-module-x86_64-sles-sp4
SLE11-Security-Module for x86_64 SLES-SP4    sle11-security-module-x86_64-sles-sp4
SLE11-SP4-Debuginfo-Pool for x86_64     sle11-sp4-debuginfo-pool-x86_64
SLE11-SP4-Debuginfo-Updates for x86_64   sle11-sp4-debuginfo-updates-x86_64
SLES11-Extras for x86_64 SLES-SP4    sles11-extras-x86_64-sles-sp4
SLES11-SP4-LTSS-Updates for x86_64    sles11-sp4-ltss-updates-x86_64

[I] SLES11-SP4-Pool for x86_64 SUSE Linux Enterprise Server 11 SP4 x86_64 [sles11-sp4-pool-x86_64]
    [ ] SLE11-HAE-GEO-SP4-Pool for x86_64 Geo Clustering for SUSE Linux Enterprise High Availability Extension 11 SP4 x86_64 [sle11-hae-geo-sp4-pool-x86_64]
    [ ] SLE11-HAE-GEO-SP4-Updates for x86_64 Geo Clustering for SUSE Linux Enterprise High Availability Extension 11 SP4 x86_64 [sle11-hae-geo-sp4-updates-x86_64]
    [ ] SLE11-HAE-SP4-Pool for x86_64 SUSE Linux Enterprise High Availability Extension 11 SP4 x86_64 [sle11-hae-sp4-pool-x86_64]
    [ ] SLE11-HAE-SP4-Updates for x86_64 SUSE Linux Enterprise High Availability Extension 11 SP4 x86_64 [sle11-hae-sp4-updates-x86_64]
    [ ] SLE11-POS-SP3-Pool for x86_64 SUSE Linux Enterprise Point of Service 11 SP3 [sle11-pos-sp3-pool-x86_64-sp4]
    [ ] SLE11-POS-SP3-Updates for x86_64 SUSE Linux Enterprise Point of Service 11 SP3 [sle11-pos-sp3-updates-x86_64-sp4]
    [ ] SLE11-Public-Cloud-Module for x86_64 SLES-SP4 SUSE Linux Enterprise Server 11 SP4 x86_64 [sle11-public-cloud-module-x86_64-sles-sp4]
    [ ] SLE11-SDK-SP4-Pool for x86_64 SUSE Linux Enterprise Software Development Kit 11 SP4 [sle11-sdk-sp4-pool-x86_64]
    [ ] SLE11-SDK-SP4-Updates for x86_64 SUSE Linux Enterprise Software Development Kit 11 SP4 [sle11-sdk-sp4-updates-x86_64]
    [ ] SLE11-Security-Module for x86_64 SLES-SP4 SUSE Linux Enterprise Server 11 SP4 x86_64 [sle11-security-module-x86_64-sles-sp4]
    [ ] SLE11-SMT-SP3-Pool for x86_64 SUSE Linux Enterprise Subscription Management Tool 11 SP3 [sle11-smt-sp3-pool-x86_64-sp4]
    [ ] SLE11-SMT-SP3-Updates for x86_64 SUSE Linux Enterprise Subscription Management Tool 11 SP3 [sle11-smt-sp3-updates-x86_64-sp4]
    [ ] SLE11-SP4-Debuginfo-Pool for x86_64 SUSE Linux Enterprise Server 11 SP4 x86_64 [sle11-sp4-debuginfo-pool-x86_64]
    [ ] SLE11-SP4-Debuginfo-Updates for x86_64 SUSE Linux Enterprise Server 11 SP4 x86_64 [sle11-sp4-debuginfo-updates-x86_64]
    [ ] SLES11-Extras for x86_64 SLES-SP4 SUSE Linux Enterprise Server 11 SP4 x86_64 [sles11-extras-x86_64-sles-sp4]
    [ ] SLES11-SP4-LTSS-Updates for x86_64 SUSE Linux Enterprise Server 11 SP4 x86_64 [sles11-sp4-ltss-updates-x86_64]
    [I] SLES11-SP4-SUSE-Manager-Tools x86_64 SUSE Linux Enterprise Server 11 SP4 x86_64 [sles11-sp4-suse-manager-tools-x86_64]
    [I] SLES11-SP4-Updates for x86_64 SUSE Linux Enterprise Server 11 SP4 x86_64 [sles11-sp4-updates-x86_64]

 

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000019751
  • Creation Date: 23-Oct-2020
  • Modified Date:27-Oct-2020
    • SUSE Manager

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback@suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center