amavis.service failed to start after upgrade from SLES 11 SP4 to SLES 15

This document (000019709) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server SLES 15 SP2
​​​​​SUSE Linux Enterprise Server SLES 15 SP1
SUSE Linux Enterprise Server SLES 15
SUSE Linux Enterprise Server SLES 11 SP4


During system boot there is a error message
Amavisd-new Virus Scanner interface failed
When checking for failed services with command
systemctl -list-units --failed
there is the amavis.service listed as failed.


run once command
afterward the service can be started again.


The version jump for amavis is to big between SLES 11 and SLES 15, so once a manual trigger is needed.


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  • Document ID:000019709
  • Creation Date: 25-Sep-2020
  • Modified Date:28-Sep-2020
    • SUSE Linux Enterprise Server

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